At Mise811, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and store your data when you use our e-commerce platform for the purchase of groceries. By accessing or using Mise811, you consent to the terms outlined in this policy. Collection of Personal Information: When you use Mise811, we may collect certain personal information to enhance your shopping experience. This information may include, but is not limited to, your name, contact details, address, and payment information. We collect this data to process your orders, provide customer support, and improve our services. Data Storage and Security: Your personal information is securely stored and maintained on our servers. We employ industry-standard security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our commitment to data security ensures that your sensitive information remains confidential and is only accessible to authorized personnel. Location Tracking for Store Identification: Mise811 may use location-tracking technologies to enhance our service offerings, specifically for better store identification and location-based services. This enables us to provide you with accurate and relevant information about nearby stores, ensuring a more personalized and efficient shopping experience. Your location data is treated with the utmost confidentiality and is never shared with third parties without your explicit consent. Third-Party Services: Mise811 may integrate with third-party services, such as payment gateways and analytics providers, to optimize our platform's functionality. Please note that these third-party services have their own privacy policies, and we encourage you to review them. Mise811 is not responsible for the privacy practices or content of these external services. Opting Out and Managing Your Information: You have the right to opt out of certain data collection and processing activities. You can manage your communication preferences and update your personal information through your Mise811 account settings. Additionally, you may contact our customer support team for assistance in managing your data. Changes to the Privacy Policy: Mise811 reserves the right to update this Privacy Policy to reflect changes in our practices or legal requirements. We will notify you of any significant updates, and your continued use of our platform after such changes constitutes acceptance of the revised policy. Contact Us: For any questions or concerns regarding our Privacy Policy or the handling of your personal information, please contact our Data Protection Officer at contact@mise811.com. Thank you for choosing Mise811. We are dedicated to providing you with a secure and enjoyable shopping experience.

Welcome to Mise811, the revolutionary e-commerce platform for grocery shopping. By accessing or using our platform, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before using our services. 1. Use of Services: You must be at least 18 years old or have legal parental or guardian consent to use our services. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. 2. Product Information: We strive to provide accurate and up-to-date information about our products. However, we do not warrant the accuracy, completeness, or reliability of any product descriptions or other content on our platform. 3. Order and Payment: Placing an order on Mise811 constitutes an offer to purchase the products or services. We reserve the right to refuse or cancel orders for any reason. Prices, products, and services are subject to change without notice. Payment must be made using the accepted payment methods specified on our platform. 4. Delivery and Returns: Please refer to our specific Return Policy and Delivery terms for detailed information on returns, cancellations, and delivery procedures. 5. User Conduct: You agree not to use our platform for any unlawful purpose or engage in any conduct that may impair the proper functioning of our services. 6. Intellectual Property: All content on Mise811, including text, graphics, logos, and images, is the property of Mise811 and is protected by copyright and other intellectual property laws. 7. Privacy Policy: Your use of Mise811 is also governed by our Privacy Policy, which outlines how we collect, use, and store your personal information. 8. Limitation of Liability: Mise811 shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use our services. 9. Changes to Terms: Mise811 reserves the right to update or modify these terms and conditions at any time. Changes will be effective immediately upon posting to our platform. By using Mise811, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us at contact@mise811.com. Thank you for choosing Mise811. We appreciate your trust in our platform.

Welcome to Mise811, your online grocery store! We are committed to providing you with a convenient and enjoyable shopping experience. Please review our shopping policy to understand your rights and responsibilities when shopping with us. 1. Ordering Process: - Browse our website and add products to your cart. - Review your cart to ensure accuracy and make any necessary adjustments. - Proceed to checkout, where you'll provide your shipping information and payment details. - Confirm your order, and you will receive an order confirmation via email. 2. Pricing and Payment: - All prices are listed in rupee and include applicable taxes. - We accept payments through UPI. - Payment is processed securely, and your information is protected. 3. Order Changes and Cancellations: - Once an order is confirmed, changes or cancellations may not be possible. - Contact our customer support at contact@mise811.com for assistance. 4. Shipping and Delivery: - We strive to deliver your order promptly. Delivery times may vary based on your location. - You will receive a shipping confirmation with tracking information once your order is dispatched. - In case of delivery issues, please contact us at contact@mise811.com. 5. Returns and Refunds: - Please inspect your order upon delivery. - Report any damaged or missing items within 1 hour of receiving the order. - Refunds or replacements will be processed based on our return policy. 6. Quality Assurance: - We take utmost care to provide high-quality products. - If you are dissatisfied with a product, please contact us for resolution. 7. Privacy and Security: - Your personal information is protected in accordance with our privacy policy. - We use secure technologies to safeguard your payment details. 8. Customer Support: - Our customer support team is available to assist you. - Contact us at contact@mise811.com for any queries or concerns. 9. Changes to Policy: - We reserve the right to update this shopping policy as needed. - Check our website for the latest version. Thank you for choosing Mise811 for your grocery needs! If you have any questions or need further clarification, please reach out to our customer support team. Happy shopping!

At Mise811, our goal is to ensure your satisfaction with every grocery and food item you purchase. Our Return Policy is designed to provide clear guidelines on the return and exchange process for groceries and perishable items. Please review the following terms specific to food-related items: 1. Eligibility for Returns: Due to the nature of groceries and perishable items, we can only accept returns for food items that are damaged, defective, or do not meet our quality standards. To be eligible for a return, please contact our customer support team within 2 hours of receiving the delivery. 2. Initiating a Return: To initiate a return for damaged, defective, or substandard food items, please provide clear photographs of the item in question along with your order number. Contact our customer support team to report the issue and request a return. 3. Refund or Replacement: For eligible returns, we offer the option of a refund or replacement for the damaged, defective, or substandard food items. Refunds will be processed to the original method of payment within 2 hours. 4. Non-Returnable Items: For hygiene and safety reasons, certain food items cannot be returned once they have been delivered unless they are damaged, defective, or do not meet our quality standards. 5. Cancellation Policy: Orders for groceries and food items can be cancelled within 10 mins of placement. Once an order has been processed for packing and delivery, it cannot be cancelled. 6. Contact Information: For any questions or concerns related to returns of groceries and food items, please contact our customer support team at contact@mise811.com. Mise811 reserves the right to update this specific Return Policy for groceries and food items at any time. We encourage customers to review this policy periodically for any changes. Thank you for choosing Mise811. We understand the importance of quality and freshness when it comes to groceries, and we are dedicated to addressing any concerns related to your food purchases.